Frequently Asked Questions

What if I have a question while I'm in the middle of filing online?

Answer:   For tax questions, contact Bell Tax Accountants by email or by phone

  • Office Phone – (503) 626-8299
  • Cell Phone – (503) 526-3327
For questions about the online filing program itself, you can email the Drake Software technical staff. There will be Contact Us link in the upper right corner of your screen at all times.

How will you know the details of my return?

Answer:   If you provide our office with the User Id and Password you create in order to file online, we can look directly at the online copy of your return as we work together on your problem. This information is, of course, kept totally confidential – you can read our Privacy Policy.

How much will it cost to file through this site?

Answer:    This varies with the type of return:

  • 1040  – $34.95
  • 1040-EZ or 1040A – $19.95
  • Oregon State Return – $14.95

Federal Income tax return preparation, printing, and electronic filing are included in the form type price. The appropriate Federal Income Tax return type (e.g., 1040 or 1040-EZ) will be determined for you based on the information you submit. Payment is required before you can print or electronically file your return. Once payment has been received, you will have the option to electronically file your return and print unlimited copies.

How do I pay for filing through this site?

Answer:   You can pay either of two easy ways – Credit or Debit Cards
or you can choose to have your payment automatically deducted from your refund.

My return is complicated – how much do you charge for tax advice?

Answer:    For those who file their return through this Web site, simple questions will probably be answered at no charge.

For more complex questions, or questions from people not using this site, the charge is $50.00/hour, with a one hour minimum. This would be billed separately from your the basic cost of your return. We would be happy to give you an estimate of the potential cost right up front.

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